The Bottom Line
Let’s cut ahead to the part you’re probably most interested in: WE WILL NEVER SELL OR GIVE AWAY YOUR CONTACT INFORMATION FOR MARKETING PURPOSES. Your e-mail, address,and phone number are used by us only to process your purchases and to contact you about your order, and only about your order, in the event of a problem. For example, we will let you know if your package was returned to us as undeliverable and ask you what you want to do. This almost never happens. Nearly all contact we initiate with customer is in response to questions initiate by customers.
Our Mailing List
In addition to not selling or sharing your information with others for marketing purposes, we will not use your contact information for that purpose ourselves unless you ask us to. You would ask us by signing up for our mailing list, which includes periodic discount coupons or sale notifications. You can sign up for those e-mails here, on our homepage, or during the checkout process. Only customers who explicitly sign up for this list at those locations or during checkout (you will be asked whether you want opt in at that time, you will not be opted in automatically). If you sign up, you can opt out of the mailing list at any time.
What Personal Information About Customers Do We Gather?
Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses our Web site.
What About Cookies?
Cookies are text file identifiers that many websites, including ours, transfer to your computer’s hard drive through your browser. This lets our systems recognize you when you come back, letting us do things like store items in your shopping cart between visits.If you don’t like this, the Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
So if you don’t sell or share my information for marketing purposes, when would you share it?
To complete your purchase, we must share your information with:
Payment Service Providers: When you pay for something with a credit card, merchants will transmit some or your personal information along with your credit card number to the payment processing provider. For example, when a credit card number is used, card companies want to know that the name matches that of the account holder, and that your billing zip code is the same as the one they have on file. Remember that they already have this information about you, so retailers are re not giving it out to anyone new when they do this.
A Shipping Company: We need to give your name, address, and sometimes your phone number to the shipper (UPS, etc.) so they can deliver your package.
In some other very rare (never happened yet) situations, your info could be provided to:
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
Your information is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information you input. Only the last four digits of your credit card numbers are revealed when confirming an order. Of course, the entire credit card number is transmitted to the appropriate credit card company during order processing.It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
We give you access to information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features.You can add or update certain information on pages such as those referenced in the “Which Information Can I Access?” section. When you update information, a copy of the prior version may be kept for our records.The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.